Our Policies

1. SINGLE SUPPLEMENT

For single occupancy, 30% is added to the sharing rate.

2. INCLUSIONS

Accommodation, breakfast, teas and coffees

3. EXCLUSIONS

All drinks, transfers, telephone calls, laundry and any items of a personal nature.

4. OPTIONAL EXTRAS

Dinner is available on request, at an additional cost.

5. AIRPORT TRANSFERS

Airport transfers to and from the lodge can be arranged, at an additional cost.

6. PEAK SEASON

20 December - 20 January. Minimum 3 night stay over this period, and charged at double pps for single occupancy.

7. CHILD POLICY

1. Children of all ages are welcome at Cottage Pie
2. Suite categories can accommodate 2 children (0-12yrs) OR 1 child (13-17yrs) sharing with parents
3. Children staying in a room by themselves will be charged full adult rates
4. Children sharing with parents are charged as follows (Below child rates are NON COMMISSIONABLE):

8. GUIDE & DRIVER POLICY

1. Group Definition: 6 Rooms or more constitutes a group.
2. For 6 - 10 rooms booked: 1 Room at 50% off rate for Driver OR Guide
3. For 11 rooms and more booked: 1 Room complimentary for Driver OR Guide

9. CANCELLATION POLICIES

In the event of notification of cancellation, the following cancellation fee shall apply on the full booking.

*In cases where a guest is prevented from taking up their booking due to any governmental regulation, such as closure or borders or any medical incident relating to COVID 19 (medical proof required), the below will apply.

• Up to 48 hours prior to arrival: No Cancellation Penalties
• 48 hours prior to arrival: 80%
• No Show: 100%

Cancellation Policy: Current -  30 September 2023

10. TERMS & CONDITIONS

1. Lion Roars reserves the right to amend rates and terms without prior notice. E&OE.
2. All rates are in South African Rands and include VAT
3. No tourism levies are charged at present